Terms & Conditions

Welcome to JhilmilArt. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

• You must be at least 18 years old to make a purchase on our website
• By placing an order, you agree that all information provided is accurate and complete
• We reserve the right to refuse service to anyone for any reason
• Prices are subject to change without notice

2. Products & Orders

• All products are handcrafted and may have slight variations from displayed images
• Colors may appear slightly different on screen due to monitor settings
• Product availability is not guaranteed; we reserve the right to cancel orders if items are unavailable
• Order confirmation email does not guarantee acceptance; we may refuse orders at our discretion

3. Customized Products

• For customized products, you must provide accurate text and clear images
• We create artwork previews for approval before production begins
• Once artwork is approved, no changes or cancellations are accepted
• You retain ownership of images you upload; we only use them for your order
• We reserve the right to decline customization requests that contain inappropriate content

4. Payment

• We accept Cash on Delivery (COD) for all orders
• Online payment options may be added in the future
• All prices are in Indian Rupees (INR) and include applicable taxes

5. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed
• We are not responsible for delays caused by courier services or unforeseen circumstances
• Risk of loss transfers to you upon delivery to the carrier
• Please refer to our Shipping Policy for more details

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

7. Intellectual Property

• All content on this website (images, text, logos, designs) is owned by JhilmilArt
• You may not copy, reproduce, or use our content without written permission
• Our product designs are original and protected by intellectual property laws

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for your order
• We are not responsible for damages resulting from misuse of our products

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

11. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the new terms.